Terms & Conditions for 22ji

Introduction

These Terms & Conditions ("Terms") form a legally binding agreement between you ("Member", "you") and 22ji ("22ji", "the platform", "we", "us"). They apply to all services available through the 22ji website, including live casino, slots, sports betting, eBingo, and fish games.

By completing the registration process and creating an account on 22ji, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not register or use the platform.

22ji reserves the right to update these Terms at any time. Updated Terms take effect from the date they are published on this page. Continued use of the platform after an update constitutes acceptance of the revised Terms.

Eligibility and Age Requirements

To register and use 22ji, you must meet all of the following requirements at all times:

• You must be at least 21 years of age. 22ji does not permit gaming by anyone under 21.
• You must be physically located in a jurisdiction where online gaming is not prohibited by local law.
• You must be registering as an individual acting on your own behalf, not on behalf of another person or as a business entity.
• You must not have had a previous account on 22ji that was suspended or terminated for a breach of these Terms.

Account Registration and Verification

Each person may hold only one active account on 22ji. Creating duplicate accounts ("multi-accounting") is prohibited and may result in the suspension of all related accounts and forfeiture of any balances held.

During registration, you are required to provide accurate, current, and complete personal information. This includes your full legal name, date of birth, and contact details. Providing false or misleading information is a breach of these Terms.

22ji operates a Know Your Customer (KYC) verification process. You may be asked to provide government-issued identification and proof of address at registration or at any point thereafter. Failure to complete verification within the required timeframe may result in account restrictions or closure.

You are solely responsible for keeping your account credentials — including your password and OTP — confidential. Any activity conducted through your account is your responsibility. If you suspect unauthorised access, contact 22ji support immediately at [email protected].

Deposits, Withdrawals, and Currency

All transactions on 22ji — deposits, wagers, winnings, bonuses, and withdrawals — are conducted exclusively in Philippine Peso (₱ PHP). No other currency is accepted or processed on the platform.

Deposits may be made via the following local payment methods: Philippine bank transfer, Philippine online banking, GCash, and Maya. 22ji does not accept credit cards or cryptocurrency as payment methods for deposits or wagering.

Withdrawal requests are processed to the same payment method used for the qualifying deposit where possible. 22ji may require additional verification before processing a withdrawal. Processing times vary by payment method and are subject to the standard processing windows of the relevant financial institution.

• Minimum deposit amounts are displayed in the deposit section of your account.
• Minimum withdrawal amounts are displayed in the withdrawal section of your account.
• Withdrawals from bonus balances are subject to the wagering requirements of the relevant promotion.
• 22ji does not charge fees for standard deposits or withdrawals, though your bank or payment provider may apply their own charges.

Game Rules and Fair Play

22ji offers live casino games, slots, sports betting, eBingo, and fish shooting games. Specific rules for each game or game category are accessible within the relevant section of the platform. It is your responsibility to read and understand the rules of any game before placing a wager.

All games on 22ji are operated using certified random number generation (RNG) or live dealer systems, as applicable. Results are determined independently of player history, account balance, or previous outcomes.

The following activities are prohibited and may result in account suspension:

• Using software, scripts, bots, or automation tools to interact with the platform.
• Exploiting software errors, glitches, or vulnerabilities for financial gain.
• Colluding with other players to manipulate game outcomes.
• Any form of cheating, fraud, or dishonest play.

22ji reserves the right to void bets, reverse transactions, or close accounts where prohibited activity is suspected or confirmed.

Promotions and Bonuses

22ji offers promotions including welcome bonuses, reload bonuses, cashback programs, and seasonal campaigns. Full details of each active promotion — including qualifying deposit amounts, wagering requirements, applicable games, and expiry periods — are published on the Promotions page at the time the offer is live.

Unless stated otherwise in the specific offer terms, the following general conditions apply to all promotions:

• Each promotion is available to eligible verified members only.
• Bonuses must be claimed within the stated promotional window.
• Wagering requirements must be completed before bonus funds can be withdrawn.
• Bonus funds used to meet wagering requirements contribute at rates specified in each offer's terms — different game types may contribute at different rates.
• Abuse of promotions, including but not limited to creating multiple accounts to claim the same offer, will result in forfeiture of the bonus and may result in account closure.

22ji reserves the right to modify, suspend, or withdraw any promotion at any time. Any changes to an active promotion that materially affect participating members will be communicated through the platform.

Responsible Gaming

22ji is committed to providing a gaming environment that supports responsible play. Gaming on 22ji is intended as entertainment. It is not a reliable source of income, and no outcome can be guaranteed or predicted.

We encourage all members to:

• Set a session budget before playing and stick to it, regardless of results.
• Set time limits for gaming sessions.
• Never chase losses by placing additional bets to recover previous losses.
• Treat gaming as leisure activity, not as a financial strategy.

If you feel that your gaming activity is becoming a concern, 22ji supports self-exclusion options. Contact support at [email protected] to discuss available tools. Full responsible gaming guidance is available on our Responsible Gaming page.

Account Suspension and Termination

22ji reserves the right to suspend, restrict, or permanently close any account at its discretion, including in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or unverifiable identity information.
• Suspected fraud, money laundering, or criminal activity.
• Multi-accounting or bonus abuse.
• Chargebacks or disputed transactions initiated without prior contact with 22ji support.
• Account inactivity beyond the period defined in the platform's dormant account policy.

Where an account is closed due to a breach of these Terms, any balance associated with fraudulent activity or bonus abuse may be forfeited. Balances resulting from legitimate real-money play will be handled in accordance with applicable procedures following verification.

You may also close your account voluntarily at any time by contacting 22ji support. Any remaining real-money balance will be returned to you via your registered payment method after verification is complete.

Privacy and Data

22ji collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy.

22ji uses industry-standard SSL encryption to protect data transmitted between your device and our servers. KYC documents and personal information are stored securely and are not shared with third parties except as required for payment processing, identity verification, or compliance with applicable law.

Limitation of Liability

22ji provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly, we do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, 22ji is not liable for:

• Losses arising from platform downtime, technical errors, or interruptions to service.
• Gaming losses incurred through normal use of the platform.
• Losses resulting from your failure to keep account credentials secure.
• Any indirect, consequential, or special damages arising from use of the platform.

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from your use of 22ji that cannot be resolved through direct contact with our support team will be subject to the dispute resolution process outlined in your account agreement.

For any questions about these Terms or your account, contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week.